Tell us what you need. We'll take it from there.
Now serving the Triangle, dispatched from our Youngsville office.
Something's off.
Won't kick on. Making a noise. Warm air. Bill jumped. We diagnose first and quote in writing before we touch a tool.
Time for a new system.
Free in-home consult. We pull a real Manual J and size the system to the house, not a sales target. Daikin and Goodman installs.
Stay ahead of it.
Two seasonal tune-ups, summer and winter. Static pressure, refrigerant charge, electrical, filtration. Catch the small stuff before it becomes the big stuff.
The Raleigh standard, in five facts
- 24/7After-hours answering and emergency dispatch.
- $72Diagnostic fee. It credits toward the repair.
- 18 townsAcross Raleigh and the Triangle.
- 4.9 ★Carolina track record.
- Since 1972The family's work in home comfort.
- NC HVAC License L.34711
Tru72 Heating & Cooling
Raleigh Done Right.
Same family, same diagnostic-first standard that built our reputation in the Charlotte market — now dispatched from our Youngsville office to 18 towns across five counties. $72 to come out, applied to any repair.
- Same or next dayAvailable most days.
- $72Applied to any repair.
- 20Cities served from Youngsville.
Clean. Quality. Comfort. After hours, you reach our team — not a voicemail.
A Triangle crew. The same standard.
The Raleigh operation runs out of 60 Mosswood Blvd in Youngsville, and covers 18 towns from Wake Forest and Rolesville south to Raleigh and Cary, Durham west, Louisburg and Bunn north, Clayton and Garner south.
How most service calls go. How ours go.
| What is being compared | A typical call | A Tru72 call |
|---|---|---|
| Diagnosis | Guess first. Swap the part that usually fails and see whether it holds. | Measure first. Airflow, static pressure, duct leakage and electrical draw read before anything is quoted. |
| Repair or replace | Replace first. A repair on an older system becomes a replacement quote. | Diagnose first. If your system has years left in it, we'll say so. |
| Sizing a replacement | Same size as the old one, right or wrong. | Manual J load calculation against your actual home — square footage, ceiling heights, windows, insulation. |
| The price | A number at the end of the visit, after the work. | Flat-rate, in writing, before a wrench turns. The $72 diagnostic credits toward it. |
| After hours | An answering service that takes a message. | Our team answers, and dispatches emergency service 24/7. |
What it means: Anybody can replace parts. We'd rather solve the actual problem.
How we workFive things we promise.
No tricks. No upsells. The standard our family has held to since 1972.
A real arrival window, and we keep it.
We diagnose before we quote.
Flat-rate pricing, in writing, before any work begins.
After-hours, you reach our team. Not a voicemail.
If your system has years left in it, we'll say so.
And the reason we can promise it:
We don't guess. We test.
Airflow · Static Pressure · Duct Leakage · Manual J
Real measurement on every call. Residential HVAC diagnostics.
Anybody can replace parts.
We'd rather solve the actual problem.
We don't guess. We test.
Real measurement on every call. Airflow · Static Pressure · Duct Leakage · Manual J.
We measure the electrical.
Capacitors, contactors and compressor draw, read against the manufacturer's own spec rather than against how the part looks.
A capacitor reading 12 µF against a 35 µF spec — that's the failure. Not a symptom.
What it means: You pay to fix the part that's actually broken, not the expensive one someone guessed at.
We measure the air.
Static pressure, airflow and duct leakage across the system — the numbers that explain a hot upstairs bedroom better than the equipment usually does.
What it means: Sometimes the answer isn't a new system, and it costs a great deal less.
We run a Manual J before we size anything.
Square footage, ceiling heights, windows and insulation, on every replacement quote.
What it means: An oversized system wears out in half the time. Measuring is how you avoid buying one.
Heat, cool, and everything in between.
From a stuck thermostat at 11 p.m. to a full system replacement on a Tuesday morning. One team handles all of it across the Raleigh area.
Cooling
Air Conditioning
Repair, installation and replacement on every major brand. $72 diagnostic, credited toward the repair.
Heating
Furnace & Heating
Gas, electric and dual-fuel furnace repair and replacement. Pre-season tune-ups recommended.
Year-round
Heat Pumps
One system, two seasons. Efficient cooling and heating built for the Carolina climate.
Targeted
Ductless Mini Splits
Zone-by-zone comfort for additions, sunrooms and homes without ductwork. We install Daikin and Goodman, and service mini-splits whoever installed them.
Air
Indoor Air Quality
Filtration, treatment, testing, ventilation and humidity — fourteen services, looked after the way we look after the equipment.
Smart
Comfort Controller
Smart thermostat installation and setup. We integrate it cleanly with your system.
Tru Comfort
Members,
Live Comfortable.
$14.99 / mo
or $180 a year, per system
Priority comfort for every season.
Two seasonal tune-ups. 10% off repairs. 5% off new systems. No weekend or holiday surcharges. Priority scheduling. Cancel anytime.
- Two seasonal tune-ups
- 30-point inspection
- 10% off any repair
- 5% off new system replacements
- No weekend/holiday surcharges
- Priority scheduling
- Front-of-line dispatch
- Transfers with you or the home
How it works →Free for first responders · Mission Ready Plan →
Meet your General Manager.
Brad HarriottGeneral Manager · Raleigh
I'm a Marine Corps veteran with nearly 10 years of HVAC experience and a strong belief that doing the job right the first time is always worth it. My goal is simple: provide honest advice, quality workmanship, and a customer experience built on trust. I take pride in helping homeowners make informed decisions about their comfort and treating every home as if it were my own.
When I'm not helping customers, I enjoy golfing, traveling with my wife, discovering new places, spending time with friends, and hanging out with our dog.
Brad leads the day-to-day work in Raleigh. The voice on the phone, the standard on every job, the person accountable when something needs to be made right.
Family values. Modern diagnostics.
T. Byrd's, now Tru72 Heating & Cooling, is a family-owned company. The family's commitment to home comfort goes back to 1972.
Most homeowners don't know what they qualify for.
If a replacement is the right call, this is the money that is already on the table. We check it before you commit to anything.
| Program | What it covers | Amount |
|---|---|---|
| Energy Saver North Carolina | Qualifying heat pumps, electrical panel upgrades, wiring, insulation and air sealing, heat pump water heaters | Up to $8,000, depending on household eligibility |
| Duke Energy Smart $aver | High-efficiency HVAC, heat pumps, smart thermostats, insulation, duct sealing | Depends on the equipment and your account |
| ENERGY STAR Rebate Finder | Certified systems, cross-referenced against your ZIP code | Depends on the manufacturer and utility offers live that month |
| Energy Efficient Home Improvement Credit | Qualifying high-efficiency equipment, administered by the IRS | Consult your tax professional |
| NC electric cooperatives | Additional local incentives beyond the statewide programs | Check with your local cooperative |
Whether you qualify depends on your household and the equipment. We'll check it on the visit, before you commit to anything.
What your friends & neighbors actually say.
We do the work right. The reviews tend to reflect that.
The questions Raleigh homeowners ask, answered simply.
The first one is what we hear most often from new Raleigh customers.
Is Tru72 new to the Raleigh area?
We're now serving Raleigh, Wake Forest, Youngsville, and surrounding cities. The Raleigh dispatch is from Youngsville, NC. Same family standard. Same diagnostic-first approach that built our reputation in the Charlotte market. The family's work in home comfort goes back to 1972, and that's the standard we bring to every Raleigh call.
When can someone come out?
Most days, same or next business day. Book online before noon and we can usually reach you same day. After-hours calls are answered by our team, not a voicemail.
How much will a repair cost?
$72 service call ($39 for Mission Ready Plan members). Flat-rate pricing in writing before any work begins. The service-call fee credits toward the repair. Tru Comfort members get 10% off the repair total.
What's Tru Comfort and what does it cost?
$14.99 a month per system, or $180 for the year. Two seasonal tune-ups, 10% off all repairs, 5% off new system replacements, weekend and holiday service at no extra charge, priority scheduling, transferable plan. Cancel anytime. (After-hours answering & emergency dispatch are 24/7 for every customer, member or not.)
What areas do you serve in the Raleigh area?
18 towns, Youngsville-anchored, by county: Wake County (Raleigh, Garner, Knightdale, Rolesville, Wake Forest, Wendell, Zebulon, Cary, Apex, Holly Springs and Fuquay-Varina), Johnston County (Clayton), Granville County (Creedmoor), Franklin County (Bunn, Franklinton, Louisburg and Youngsville) and Durham County (Durham).
What makes Tru72 different?
We don't guess, we test. Real measurement on every diagnosis. Flat-rate prices in writing before any work begins. A family standard from 1972.
Wake County
Youngsville-anchored. Five counties, 18 towns, from Wake Forest and Rolesville south to Raleigh and Cary, Durham west, Clayton and Garner south.
- Raleigh
- Garner
- Knightdale
- Rolesville
- Wake Forest
- Wendell
- Zebulon
- Cary
- Apex
- Holly Springs
- Fuquay-Varina
Johnston County
- Clayton
Granville County
- Creedmoor
Franklin County
- Bunn
- Franklinton
- Louisburg
- Youngsville
Durham County
- Durham
Don't see your town? Call (984) 600-6701 — some nearby towns are still reachable, depending on scheduling and technician availability.
Schedule comfort in Raleigh.
Diagnostic-first HVAC. $72 to come out, applied toward any repair. Same or next-day available across the Raleigh area.
- Raleigh(984) 600-6701
Raleigh service area
Tru72 Heating & Cooling provides residential AC repair, heating repair, HVAC replacement, heat pump installation, mini split service, indoor air quality solutions, and preventative HVAC maintenance across the Raleigh area: Wake County (Raleigh, Garner, Knightdale, Rolesville, Wake Forest, Wendell, Zebulon, Cary, Apex, Holly Springs and Fuquay-Varina), Johnston County (Clayton), Granville County (Creedmoor), Franklin County (Bunn, Franklinton, Louisburg and Youngsville) and Durham County (Durham). Diagnostic-first work, Manual J load calculations on every install, flat-rate pricing in writing before any work begins. NC HVAC License L.34711.
The Tru72 standard
Clean.Quality.Comfort.