Mini Split · Charlotte
Ductless mini-split installation, repair, replacement and maintenance for Charlotte homes. Daikin and Goodman. Single-zone and multi-zone. Free in-home consultation on new installs, $72 diagnostic on repairs.
Mini splits earn their keep in additions, above-garage rooms, bonus rooms over the kitchen, sunrooms that the central system never quite reaches, and whole-home ductless retrofits where adding ducts isn't practical.
Mini-split service scope
Bought a home with a mini-split already in it? Inherited a system another company put in? We service and repair it. Mini-splits are brand-specific — the inverter boards, communication protocols, and refrigerant flares vary widely — and our certified technicians carry the tools and training to diagnose them right.
The $72 diagnostic applies to any mini-split repair and credits toward the work. You get the truth in writing before anything begins.
For new installs and replacements, we put in Daikin and Goodman, the inverter-driven brands we know inside out. If your current system is past its prime, we can quote a replacement sized to your rooms.
Four ways we handle your mini split. We route you to the right page, the right phone, the right answer.
For additions, bonus rooms, above-garage spaces, sunrooms, and whole-home ductless retrofits. We size each zone properly. Single-head or multi-head in Daikin or Goodman. Free in-home consultation. Financing through GreenSky.
On any mini-split, whoever installed it. Inverter board faults, communication errors, line-set flare leaks, condensate issues, indoor-head fan noise. The $72 diagnostic credits toward the repair.
For aging systems or mismatched zone sizing that are past worth repairing. Daikin or Goodman, sized to the rooms. Free in-home consultation.
Mini splits need different care than central systems. Indoor-head deep clean, filter screen wash, condensate line flush, refrigerant pressure check on every visit. Covered under Tru Comfort at $14.99 a month.
The rooms a central system never quite reaches, and the faults a mini split actually throws. Any one of these is reason enough to book.
Eight degrees above the rest of the house on a July afternoon, and the duct run can't be extended.
Too hot in July, too cold in January. Usually the glass load, not the equipment.
Running new ducts wasn't practical when it was built, and it still isn't.
Inverter board faults and communication errors between the head and the condenser.
Usually a condensate line that needs flushing, not a leak in the equipment.
Indoor-head fan noise, or a filter screen and coil that have not been cleaned in a while.
We diagnose properly, write the price before any work begins, and tell the truth about whether it's repair or replacement.
A Charlotte install call
A homeowner in Huntersville called us about three rooms the central system never quite handled: an upstairs bonus room that ran 8 degrees warmer than the rest of the house in July, a sunroom off the kitchen that was unusable in either July or January, and a finished space above the garage that the previous owner had given up on heating altogether.
Running new ducts wasn't practical — the framing path didn't exist — and a single new central system zone wouldn't have helped the sunroom anyway because of the glass load.
We measured each space, ran a Manual J load calc on each room individually, and quoted a three-head multi-zone Daikin mini split sized to the actual loads, not three identical heads that would have overshot some rooms and undershot others.
The install went in over two days. Each room now sits at its own setpoint. The sunroom is finally usable year-round, the bonus room actually matches the rest of the house in July, and the space above the garage is a working office now instead of storage.
What it means: Mini splits only work when the sizing actually fits the room. Anything else is a guess in expensive equipment — which is why we measure each zone separately.
Free in-home consultation on new mini-split installs. $72 to come out on any mini-split repair, credited toward the work. Schedule online in about 90 seconds.
Every mini-split install starts with a per-room load calc. Every mini-split repair starts with the gauges, the meters and the manufacturer-specific diagnostic tools. Here is what each one tells us, in plain language.
A Manual J load calculation is run per room, because a sunroom with a wall of glass and a bedroom of the same square footage are not the same load.
On the Huntersville install above, three identical heads would have overshot some rooms and undershot others. Sized per room, each one now holds its own setpoint.
What it means: An overshooting head short cycles and never pulls the humidity out. Sizing per room is what stops you paying for that twice.
Line-set pressures and flare joints, on whatever brand is on the wall. Flare technique varies by manufacturer, and a slow flare leak presents exactly like an undersized system.
What it means: A leak and a sizing mistake cost very different amounts to fix. Measuring first tells us which one you have.
Inverter board faults and the communication protocol between the indoor head and the outdoor condenser, with the manufacturer's own diagnostic tools rather than a generic meter.
What it means: The error code is not the fault. It is where to start looking, and the two are often in different parts of the system.
| What is being compared | A typical job | A Tru72 job |
|---|---|---|
| Sizing a multi-zone | Total square footage divided by the number of heads. | Manual J load calculation per room, so each head matches the space it serves. |
| A system someone else installed | Not our brand, not our problem. | We service and repair mini-splits whoever installed them. The $72 diagnostic applies and credits toward the work. |
| Diagnosis | Read the error code, replace the board it points at. | Line-set pressures, flare joints and board signals measured with the manufacturer's own tools before anything is quoted. |
| Maintenance | The same visit a central system gets. | Indoor-head deep clean, filter screen wash, condensate line flush, refrigerant pressure check — the care a ductless system actually needs. |
| The price | A number at the end of the visit, after the work. | Flat-rate, in writing, before a wrench turns. The $72 diagnostic credits toward it. |
What it means: The inverter compressor is the expensive part. Keeping it off a dirty coil is most of what the maintenance visit is for.
Five steps, every time, whether it's one head or five.
Online in about 90 seconds, or by phone. Free in-home consultation on installs and replacements; $72 flat on a repair, credited toward the work.
Each room measured and a Manual J load calculation run per zone — not a total divided by the number of heads. On a repair, line-set pressures, flare joints and board signals.
Single-head or multi-head, in Daikin or Goodman, sized to the rooms. The price in plain terms, in writing, before any work begins. We don't size the system to a sales target.
A three-head multi-zone typically goes in over two days. Repairs cover any mini-split, whoever installed it.
Each zone is brought to its setpoint and checked before we leave, so you know the sizing was right rather than hoping it was.
We service mini-splits whoever installed them. When we install one, it is one of these two — and here is why.
Inverter-driven, ultra-quiet, high-SEER2
Daikin is the global leader in heat pump technology. Inverter-driven variable-speed operation matches output to demand minute by minute, so you get tighter temperature control, lower operating noise and stronger efficiency.
Solid efficiency, strong warranty, accessible price
Goodman is the workhorse of the Daikin family in North America. Systems that hit modern efficiency targets at an approachable price point, with a warranty among the strongest in the industry — which matters when the system needs to last 15 to 20 years.
What it means: We pick from those two because we've stocked the parts, trained the technicians, and seen enough of them in Carolina homes to know how they age.
Mini splits run year-round in the Carolinas. Two seasonal cleanings — deep coil clean, condensate flush, and refrigerant pressure check — keep the inverter compressor from working against a dirty coil. Members save 10% on every repair and 5% on new equipment. $14.99 a month or $180 a year, per system. Free for first responders, teachers, and military through the Mission Ready Plan.
A ductless mini split is a heat pump, which is the equipment most of these programs are aimed at. We check what applies before you commit to anything.
| Program | What it covers | Amount |
|---|---|---|
| Energy Saver North Carolina | Qualifying heat pumps, electrical panel upgrades, wiring, insulation and air sealing, heat pump water heaters | Up to $8,000, depending on household eligibility |
| Duke Energy Smart $aver | High-efficiency HVAC, heat pumps, smart thermostats, insulation, duct sealing | Depends on the equipment and your account |
| ENERGY STAR Rebate Finder | Certified systems, cross-referenced against your ZIP code | Depends on the manufacturer and utility offers live that month |
| Energy Efficient Home Improvement Credit | Qualifying high-efficiency equipment, administered by the IRS | Consult your tax professional |
| NC electric cooperatives | Additional local incentives beyond the statewide programs | Check with your local cooperative |
Whether you qualify depends on your household and the equipment. We'll check it on the visit, before you commit to anything.
If you already have ductwork in good shape, central AC can be a more efficient whole-home answer. Every major brand serviced. Daikin and Goodman installed.
A heat pump can do both jobs — cooling and heating — on a single ducted system. Modern variable-speed models pair the comfort of a mini split with the reach of a central system.
If the existing duct system leaks 20-30% of its conditioned air before it reaches the rooms (typical), Aeroseal seals the ducts from the inside. Sometimes the real fix isn't more equipment, it's tightening what you have.
The questions Charlotte homeowners ask most often before deciding whether a mini split is the right fit.
Yes. We service and repair mini-splits regardless of who installed them. Mini-split systems are brand-specific — the inverter boards, communication protocols, and refrigerant flare techniques vary widely — and our certified technicians carry the tools and training to diagnose them right. The $72 diagnostic applies to any mini-split repair and credits toward the work. For new installs and replacements, we install Daikin and Goodman.
Daikin and Goodman, exclusively. We pick from those two because we've stocked the parts, trained the technicians, and seen enough of them in Carolina homes to know how they age. Other brands look fine on a spec sheet but we don't have the diagnostic relationship to service them well over a decade-plus lifespan.
A few common cases. Additions or finished spaces where extending the existing ducts isn't practical. Bonus rooms above the garage or kitchen that the central system can't quite reach because of duct length and static pressure. Sunrooms with high glass load. Whole-home ductless retrofits in older houses where the ductwork is too compromised to keep using. If your existing ductwork is in good shape, a central system is usually the better whole-home answer.
Single-zone is one outdoor condenser paired with one indoor head — simplest, most reliable, best efficiency. Multi-zone is one outdoor condenser paired with two-to-five indoor heads, more flexibility for whole-home coverage, but each indoor head needs to be sized to its room load (not just the total square footage). We run a per-room Manual J before quoting any multi-zone system.
Yes. We finance through GreenSky. Most install customers are pre-approved before the install date. Pricing for the new system is quoted in writing after a free in-home consultation that includes the load calc. We don't size the system to a sales target.
Same diagnostic discipline the family has carried since 1972. Free in-home consultation on new mini-split installs. Daikin and Goodman.
Tru72 Heating & Cooling installs, repairs, replaces and maintains ductless mini splits for homes in Mecklenburg County (Charlotte, Huntersville, Matthews, Mint Hill and Pineville), Cabarrus and Rowan counties (Concord, Kannapolis, Harrisburg, China Grove, Salisbury, Mooresville, Cornelius, Davidson, Lake Norman, Denver, Statesville and Locust), Union County (Indian Trail and Monroe) and Gaston County (Belmont and Gastonia), plus Mount Pleasant and Stanfield. Single-zone and multi-zone Daikin and Goodman systems, sized with a per-room Manual J load calculation. We service mini-splits whoever installed them; the $72 diagnostic applies and credits toward the repair. After-hours answering and emergency dispatch 24/7. NC HVAC License L.34711.
Clean.Quality.Comfort.
